01 | A special long-standing client
Director M, head of an established dental clinic in central China, is a very meticulous and rigorous person. He cares about price — it must not be expensive without reason — but he cares just as much about service and results: cheap without expertise is no good.
His clinic has a 33-year brand history locally. He has his own ideas, and conversations with him often run for an hour. This month he renewed with Sanqi Internet for the third year.
02 | Why he still chose us after comparing several companies
Director M has compared other companies. In fact he compared several, and their prices were not bad.
But as an owner who started out as a dentist, he values expertise. He looks not only at the quote but at whether the agency understands platform rules, the dental business and the clinic's conversion path, and whether it keeps providing actions and feedback in the group chat.
03 | On price: a low price is not security
Market rates are open and transparent. Expert clients do not look for complete certainty, but they set high standards for service and results.
Behind the price is how much service and delivery you get. Good results and service do not come with absurd price differences. What really needs attention are some quotes that are too low: once the engagement starts, the group chat shows no operations activity for days or even a month, there is no trace of service, and when problems arise it is hard to find anyone.
04 | On service: clients are buying reliable delivery
Most of the industry is still at the stage of "doing marketing", but the truly hard part of outsourced dental operations is "doing delivery".
Building an experienced team that understands operations, platforms and the dental industry takes long-term investment. A sufficiently expert team saves clients detours and gives owners more security at key moments.
05 | The logic behind renewal
How long a company survives, and how vigorous it is, depends essentially on how much care and responsibility it shows its clients.
High service standards bring more referrals; solid operations results bring more renewals. What Sanqi Internet holds to is not short-term buzz but long-term coaching, continuous delivery and responsibility for clients' results.