Updated 9 October 2026 · Published by Wuhan Sanqi Internet Technology Co., Ltd.
This is an English translation provided for convenience. If it differs from the Chinese privacy policy, the Chinese version prevails.
1. Who this policy covers
This policy applies to the online operations, GEO / AI search optimisation and related consulting services for dental clinics provided by Wuhan Sanqi Internet Technology Co., Ltd. ("Sanqi Internet", website https://www.37hl.cn).
2. Information we collect
When you submit an enquiry form on our website, we collect the name and mobile number you enter, and anything you choose to provide about your clinic's name, city, enquiry and additional notes. The system also records when you gave consent, which version of the notice you saw and where the submission came from. To guard against attacks, handle security incidents and troubleshoot faults, our servers also keep network logs of access time, source IP, path, status code, referring page and browser identifier. Ordinary access logs do not record form contents or phone numbers.
3. How we use it
Form information is used only to respond to your business enquiry, follow up with you, understand your clinic's needs and offer an initial proposal. Source information tells us which page the enquiry came from. Network logs are used for website operation and maintenance, security and regulatory checks. Without separate consent, we do not use enquiry information for unrelated marketing.
4. Sharing and disclosure
We do not sell your personal information. So that staff can follow up quickly, enquiry details may be sent as a WeCom (WeChat Work) notification to our internal work group or work accounts; the WeCom service provider processes the data under its own service rules. Apart from this, we do not provide personal information to unrelated third parties without your separate consent, except where required by law or lawfully requested by regulatory or judicial authorities.
5. Storage and protection
We protect personal information with access controls and necessary technical and organisational measures. Enquiries and consent records are kept for at least six months from submission; network operation, security incident and access logs are kept for at least 180 days. After the relevant period we delete or anonymise them under the applicable rules, unless an enquiry or service is still open, a dispute needs handling or the law requires longer retention. Where regulators or law-enforcement authorities lawfully require retention or access, we follow their requirements.
6. Your rights
You have the right under law to access, correct or request deletion of your personal information, and to withdraw consent. For logs or records the law requires us to keep, we restrict their use and protect them. To exercise your rights, contact us using the details below; we will verify and handle your request within a reasonable time.
7. Cookies and site statistics
To keep the website working and measure visits, we may use necessary cookies or similar technologies. You can manage or clear cookies in your browser settings; disabling them may affect some features.
8. Updates and contact
This policy may be updated as our business and the law change, and updates will be published on this page. For any question about this policy or how we handle personal information, contact us: phone +86 135 5463 2270, email wh37hl@163.com, address Room 2401, Tower A, Aerospace Business Plaza, Erqi Road, Jiang'an District, Wuhan.